Every engagement ends the same way: your team runs the operation without you in every conversation. We do not measure success by deliverables. We measure it by what keeps working after we are gone.
Embedded operations leadership. Part-time. Full commitment.
Starting at $3,000/month · 10-20 hours/week · 3-month minimum
You do not need a full-time COO. You need someone who owns the operational layer while you focus on growth, relationships, and the work only you can do.
We sit inside your business on a fractional basis — attending team meetings, managing key workflows, and making the operational decisions that currently land on your desk. We build the systems, hire and train the team, and create accountability structures that keep the business running whether or not you are in the room.
This is not a consulting engagement with monthly reports. We are your operations lead. We own outcomes, not hours.
We source, screen, onboard, and manage your operations team.
Custom scope · Retainer + placement fee · Ongoing management available
Most businesses at the $500K-$2M stage need an operations team but do not have the infrastructure to hire one effectively. Role definitions are vague, onboarding is ad hoc, and performance management is founder-dependent.
We build the entire ops team function from scratch. That means writing the role specs, screening candidates, managing the interview process, building the onboarding system, and — if you need it — staying on to manage the team directly.
The result is a functioning ops layer staffed with people who know exactly what they are supposed to do and how to do it. Without you explaining it every week.
Fixed scope. Full build. Handed off and running.
$5,000 – $15,000 · 4-8 week engagement · Fixed deliverables
You know the operation needs to be documented and systematized. You just have not had the time or the right person to do it.
This is a fixed-scope engagement with clear deliverables: we map your operation, design the systems, write the SOPs, implement the tools, build the automations, and train your team. You end up with a documented, running operating system that does not require us to maintain it.
This is the right engagement if you have an operation that is working but founder-dependent, and you want to fix the infrastructure before it breaks under growth.
We work best with founders who have built something real — $300K to $3M in revenue — and are hitting the ceiling of what founder-operated looks like.
Cleaning, landscaping, HVAC, restoration — any service business with field teams and complex scheduling.
Content studios, media companies, digital agencies — organizations running distributed teams across time zones.
Lending, brokerage, consulting firms — businesses where process integrity and compliance infrastructure matter.
We will listen first, diagnose second, and propose what actually makes sense for where your business is right now.